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Keep the caller on the line and attempt to get as much information as possible. Ask for the message to be repeated to confirm it. If possible, record the message.
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When will the device go off?
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Where the device is located (including floor)?
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What the device looks like?
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What exactly did the caller say?
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Estimated sex and age of caller?
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Observe the caller's voice. Were there any 截然不同的ive characteristics of callers speech, 口音, or language? Note if the caller's voice was:
- 平静
- 慢
- 大声
- 口吃
- 快速
- 软
- 笑声
- 伪装
- 深呼吸
- 口音
- 口齿不清
- 破解
- 咳嗽
- 紧张
- 鼻
- 刺耳的
- 愤怒的
- 兴奋
- 深的
- 清理喉咙
- 正常的
- 截然不同的
- 哭
- 含糊不清
- 衣衫褴褛的
- speech impediment
- 窃窃私语
- familiar (if so, who did it sound like)?
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听 for background noises. Background noises may give a clue as to the location of the caller.
- 街上噪音
- 动物的声音
- 汽车的声音
- 广播系统
- 音乐
- 陶器
- 工厂的机器
- 其他机械
- 其他的声音
- 房子的声音
- 一点噪音也没有
- 还有其他声音吗?
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Inform the caller that the building is occupied and the detonation of a bomb could result in death or serious injury to many innocent people.
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Immediately after the caller hangs up, 拨打911 and relay the information you received and have observed.
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If the device is on campus, call Public 安全 at 319-296-4234.
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If evacuation is required, gather all your belongings and leave the building in an orderly fashion and report to your designated emergency assembly point.
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Follow instructions of emergency services personnel.